Refugee Resettlement Case Manager

6 days ago


Lewiston, Maine, United States Maine Immigrant & Refugee Services Full time
Job Summary

We are seeking a highly motivated and dedicated Refugee Resettlement Case Manager to join our team at Maine Immigrant & Refugee Services. As a key member of our staff, you will play a vital role in assisting newly arrived refugees to become self-sufficient by providing holistic, strengths-based, client-centered services.

Key Responsibilities
  • Assist refugees in becoming self-sufficient by providing case management services, including program assessment, intake, and outreach.
  • Work closely with resettlement program staff, community collaborators, and community partners to ensure program compliance and provide required services.
  • Develop self-sufficiency plans and timelines in partnership with each client, providing cross-cultural information and orienting individuals and families to their new community.
  • Collect and review eligibility documentation, conduct intake assessments, and document client information in the client management database.
  • Conduct outreach and home visits to make necessary needs assessments of clients and update information to program coordinators and program managers.
  • Ensure program compliance by reviewing data, conducting routine file reviews, and maintaining accurate records.
  • Collaborate with case managers and employment counselors to ensure program compliance for each client.
  • Communicate reports, data, and other salient information to the whole family service supervisor and attend all staff and program meetings.
Requirements
  • Bachelor's degree in social work or a related field, or one to two years of related training and experience.
  • Self-directed, motivated, and able to handle multiple projects simultaneously.
  • Proficient in using Word, Excel, Internet, Gmail, and Outlook, with the ability to learn new programs and databases.
  • Comfortable working in a fast-paced environment and meeting deadlines.
  • Ability to maintain confidentiality and handle sensitive information.
Benefits
  • Health insurance, dental insurance, vision insurance, STD, LTD, PTO, paid trainings, weekly pay, flexible hours, and competitive pay.


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