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Claims Resolution Specialist

2 months ago

Thomasville, Georgia, United States Old Dominion Freight Full time

Job Summary

We are seeking a skilled Claims Resolution Specialist to join our team at Old Dominion Freight. As a Claims Resolution Specialist, you will be responsible for reviewing new accident workflows to determine proper retention of documents and handling of company car accidents.

Key Responsibilities:

  • Investigate claims, including gathering information for investigative purposes from various sources, such as drivers, service centers, and other stakeholders.
  • Review and analyze claims data to identify trends and areas for improvement.
  • Develop and implement strategies to improve claims handling and reduce costs.
  • Collaborate with cross-functional teams, including operations, safety, and risk management, to ensure effective claims resolution.

Requirements:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Knowledge of transportation industry regulations and laws.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.