Customer Solutions Manager

5 days ago


New York, New York, United States Amazon, Inc. Full time
About the Role

We are seeking a highly skilled Customer Solutions Manager to join our team at Amazon, Inc. This is a unique opportunity to work with leading companies in the retail and consumer goods industry, helping them to accelerate their migration to the cloud and build cloud-native, modern solutions.

Key Responsibilities
  • Engage with senior customer executives, technologists, and partners to solve complex business problems with advanced technologies.
  • Maintain an in-depth knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers.
  • Possess a strong background in change management and incorporating organizational change best practices seamlessly into project delivery.
  • Accelerate customer adoption through education and engagement.
  • Assist customers in identifying use cases for priority adoption of AWS as well as best practice implementations.
  • Assist in developing long-term strategic relationships with key accounts.
  • Manage time efficiently, meet personal goals, and work effectively with other members of the sales and marketing team.
About the Team

We are a diverse and inclusive team at Amazon, committed to fostering a culture of innovation and excellence. Our team values critical thinking, self-motivation, and the ability to deal with ambiguity. We are passionate about delivering a great customer experience and contributing to a team goal.

Requirements
  • 7+ years of experience leading complex, large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion.
  • 4+ years of experience in a customer-facing role, engaging with senior customer executives, technologists, and/or partners to solve complex business problems with advanced technologies.
  • Ability to travel up to 25% as needed.
Preferred Qualifications
  • Direct experience implementing cloud services, preferably with knowledge of AWS Services and Solutions.
  • Experience at Retail or CPG companies.
  • Product lifecycle or product management experience.
  • Ability to credibly coordinate between service teams and customers to meet unique customer opportunities.
  • A history of problem-solving and disruptive innovation developing technology programs and working across customer organizations.


  • New York, New York, United States G2 Risk Solutions Full time

    Job DescriptionG2 Risk Solutions is a pioneer and leader in merchant risk onboarding and monitoring solutions for the payments industry. We combine modern technology with 20 years of unique merchant data and tenured risk expertise to help merchant payments providers grow their businesses while avoiding costly fines and reputational damage.The Customer...


  • New York, New York, United States MicroStrategy Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at MicroStrategy. As a key member of our customer success organization, you will be responsible for managing a portfolio of mid-market accounts, driving customer adoption and satisfaction, and identifying opportunities for growth and expansion.Key...


  • New York, New York, United States Theron Solutions Full time

    Position Overview:The Client Relationship Manager (CRM) will oversee current client accounts with an emphasis on fostering growth.Assume primary accountability for the client and serve as the internal owner for designated accounts.Enhance and cultivate relationships to promote expansion and renewals across a range of solutions and services.Responsible for...


  • New York, New York, United States Celonis Full time

    Solutions ArchitectAt Celonis, a leading global Process Mining software provider and one of the fastest-growing SaaS companies, we recognize the immense potential to enhance productivity by integrating data and intelligence into business operations. We invite you to be a part of this transformative journey.Position Overview:As a Solutions Architect, you will...


  • New York, New York, United States Amazon Full time

    About the RoleAmazon Web Services (AWS) is at the forefront of driving revenue and growth for a diverse range of clients, from small businesses to large enterprises, including public sector organizations. The AWS Global Support team believes that exceptional support is vital for customer success. We partner with a global network of clients who are developing...


  • New York, New York, United States Metergy Solutions Full time

    About the RoleMetergy Solutions is seeking a highly experienced and dynamic Client Success Manager to join our team. This pivotal role is responsible for managing all critical client relationships, ensuring that our clients receive the highest level of support during and after implementation of our utility solutions.Key ResponsibilitiesBuild and maintain...


  • New York, New York, United States Brex Full time

    Why consider a career with usAt Brex, we are revolutionizing the way businesses manage their finances through our AI-driven spend platform. Our integrated solutions, which include corporate cards, banking services, and global payment options, empower companies to spend wisely and efficiently. We proudly serve a diverse clientele, from innovative startups to...


  • New York, New York, United States G2 Risk Solutions Full time

    Job OverviewCompany Overview:G2 Risk Solutions (G2RS) stands as the foremost innovator and authority in merchant risk onboarding and monitoring solutions within the payments sector since its inception in 2004. By integrating cutting-edge technology with two decades of unparalleled merchant data and seasoned risk expertise, we empower merchant payments...


  • New York, New York, United States Amazon Full time

    About the RoleAmazon Web Services (AWS) is on the lookout for a Senior Customer Solutions Manager specializing in the travel industry. This position is pivotal in guiding customers through their cloud transformation journeys, ensuring they derive long-term business value from AWS services.Key ResponsibilitiesCollaborate with clients to develop a...


  • New York, New York, United States Disability Solutions Full time

    About Us: Disability Solutions is dedicated to fostering inclusive environments by harnessing the power of storytelling to engage and empower diverse audiences. Our organization collaborates with creative professionals to address critical societal issues through impactful campaigns. With a focus on accessibility, mental health, and community engagement, we...

  • Solution Architect

    3 days ago


    New York, New York, United States YD Talent Solutions Full time

    About Our Company:YD Talent Solutions is a leading provider of innovative solutions for businesses and organizations worldwide.About the Job:We are seeking a highly skilled and experienced Solution Architect to join our team. As a Solution Architect, you will be responsible for designing and implementing cutting-edge network solutions for our clients.Key...


  • New York, New York, United States Amazon Full time

    About the RoleWe are seeking a seasoned leader to own one of our strategic Automotive co-development programs. As the Senior Customer Solutions Manager, you will be responsible for managing co-development investment ROI, co-development strategy, influencing product and security design, day-to-day co-development management/operations, executive engagement,...


  • New York, New York, United States Amazon, Inc. Full time

    About the RoleWe are seeking a highly skilled Cloud Solutions Manager to join our team at Amazon, Inc. As a Cloud Solutions Manager, you will be responsible for driving customer success and adoption of Amazon Web Services (AWS) cloud solutions.Key ResponsibilitiesCustomer Engagement: Develop and maintain strong relationships with senior customer executives,...


  • New York, New York, United States Simon Data Full time

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to lead strategic client engagements and drive technical solutions for our clients at Simon Data. As a key member of our team, you will be responsible for maximizing client value on our platform, helping to develop strategies driving millions in incremental revenue for clients and...


  • New York, New York, United States AppsFlyer Full time

    Our Solution Marketing team is composed of experts in their field responsible for integrating our customers' perspective and language into AppsFlyer to identify and capitalize on new market opportunities, expand the customer base, and implement strategies to enhance sales effectiveness and growth. It is a unique team responsible for researching and leading...


  • New York, New York, United States Amazon Web Services, Inc. Full time

    Are you passionate about shaping the future of the financial services industry through the translation of a customer vision into actions that realize long-term value through innovation? Do you have the business and technical acumen to earn trust with business executives and project team members alike? Are you a savvy problem solver motivated to surprise and...


  • New York, New York, United States The Dignify Solutions LLC Full time

    Position Overview The Dignify Solutions LLC is seeking a skilled PLM Solutions Engineer with a robust background in product lifecycle management systems. Key Responsibilities Experience: Over 6 years of hands-on experience in configuring and tailoring Windchill PLM and its associated modules. Data Model Expertise: In-depth knowledge of the Windchill...


  • New York, New York, United States Ramp Full time

    About RampRamp is the premier platform for contemporary finance teams. By merging corporate cards with expense oversight, bill settlements, vendor management, accounting automation, and more, Ramp's comprehensive solution is crafted to save organizations both time and money, empowering finance teams to excel in their roles.Our MissionWe aim to foster...


  • New York, New York, United States AmazonWebServices Full time

    About the RoleWe are seeking a highly skilled Cloud Solutions Manager to join our team at Amazon Web Services. As a key member of our sales and marketing team, you will be responsible for guiding our customers along their cloud journey, ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.Key...

  • Software Developer

    3 days ago


    New York, New York, United States Asset Manager Full time

    Job Title: Associate Software DeveloperAbout Us: Our company is a leading asset management firm with a strong presence in the financial industry.Job Description:We are seeking a highly motivated and skilled Associate Software Developer to join our dynamic technology team. In this role, you will collaborate with teams across the organization to develop,...