Hotel Receptionist

2 weeks ago


Culver City, California, United States Aimbridge Hospitality Full time
Key Responsibilities

As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests.

Primary Responsibilities:

  • Registering guests and handling check-in and check-out procedures
  • Providing information and assistance to guests regarding hotel facilities and services
  • Handling guest complaints and resolving issues in a professional and courteous manner
  • Managing room assignments and ensuring accurate billing
  • Collaborating with other hotel departments to ensure seamless guest experience

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Strong problem-solving and conflict resolution skills
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to maintain confidentiality and handle sensitive information


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