Customer Service Representative
2 weeks ago
About Pilot Company
Pilot Company is a leading network of travel centers with a strong presence in the industry. With over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces, we are a major player in the market.
Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest basins. We also support a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Our Culture
We are a people-first company that values our team members and the communities we serve. Our founding values, commitment to giving back, and dedication to fueling people and keeping North America moving remain true to us today.
Job Summary
We are seeking a skilled Customer Service Representative to join our team. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to our guests, ensuring their needs are met and exceeded.
Responsibilities
- Provide top-notch customer service to guests, responding to their needs and concerns in a timely and professional manner.
- Work collaboratively with other team members to ensure seamless service delivery and a positive guest experience.
- Stay up-to-date on company policies, procedures, and products to effectively communicate with guests and resolve issues.
- Participate in ongoing training and development to enhance skills and knowledge.
What We Offer
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
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