Account Coordinator III

3 weeks ago


North Chicago, Illinois, United States US Tech Solutions Full time

Duration: 6 Months Contract

Employment Type: W-2

Job Description:

  • We are seeking a dedicated professional to assist with the maintenance and support of our consultant contracting and sponsorship technology systems. This role involves working closely with internal employees and external consultants to provide exceptional customer service and streamline processes.

Key Responsibilities:

  • Provide technical assistance to users with system navigation questions and issues, delivering high-quality support.
  • Maintain system data management, integration, and change management to ensure seamless operations.
  • Collaborate with cross-functional teams to develop and implement project plans, driving business outcomes.
  • Analyze systems and processes to identify areas for improvement and recommend process enhancements.
  • Facilitate vendor estimates and manage internal approvals to ensure efficient operations.

Qualifications:

  • Exceptional verbal and written communication skills, with the ability to simplify complex information for diverse audiences.
  • Detail-oriented with strong multitasking abilities, ensuring high-quality results in a fast-paced environment.
  • Minimum of 2 years' experience in system support and customer service, with a proven track record of delivering exceptional results.
  • Strong analytical thinking and problem-solving skills, with the ability to analyze complex systems and processes.
  • Ability to work effectively in a team environment, collaborating with internal employees and external consultants to achieve business outcomes.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit our website.

US Tech Solutions is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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