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Mailroom Specialist

2 months ago

Arlington Heights, Illinois, United States EMS Management & Consultants Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Mailroom Specialist to join our team at EMS Management & Consultants Inc. As a Mailroom Specialist, you will be responsible for processing incoming and outgoing mail, including sorting and scanning client payments and correspondence.

This is a full-time position located in Arlington Heights, IL. If you have a strong sense of confidentiality and professionalism, excellent communication skills, and the ability to work in a fast-paced environment, we encourage you to apply.

Key Responsibilities
  • Process incoming and outgoing mail, including sorting and scanning client payments and correspondence
  • Reconcile physical payments received by EMSMC on behalf of clients with EMSafe
  • Prepare deposits and other client-specific deliverables in accordance with client requirements and company standards
  • Identify check and payor errors and address with internal and/or external persons to correct the problem
  • File checks, explanations of benefits, and other miscellaneous correspondence in a secure manner until ready for mailing
  • Prepare and sign off on daily courier chain of custody for deposit accuracy and secure transfer of deposits
  • Prepare weekly client deliverables ensuring accuracy, timeliness, and completeness and reconciliation of payments
  • Provide administrative support for other departments as needed
Requirements
  • High School Diploma
  • Strong sense of confidentiality and professionalism regarding financial information and PHI
  • Flexibility to work extended hours to support the business as required
  • Strong sense of teamwork, strong interpersonal skills, and the ability to maintain composure in a fast-paced, high-pressured environment
  • Ability to learn, understand, and work within specific client requirements
  • Highly organized and multi-tasking with ability to manage time and prioritize work
  • Good communication and critical thinking skills
  • Ability to function well within a cross-functional team setting and independently
Working Environment
  • General office environment
  • Typing, sitting, standing, walking, some light lifting
  • Use of basic office equipment such as computer, fax, printer, copier, telephone, scanner
  • Some use of postage machine
  • Sometimes required to work long hours and weekends without advanced notice

EMS Management & Consultants Inc is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.

We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.