Retail Sales Ambassador
3 days ago
BJ's Wholesale Club is a leading membership-based retailer offering a wide range of products and services to its members. As a sales ambassador, you will play a critical role in providing exceptional customer service and promoting the benefits of BJ's membership.
CompensationThe estimated salary for this position is $14.50 per hour, reflecting the company's commitment to fair compensation and employee satisfaction.
Job DescriptionKey Responsibilities:
- Provide exceptional customer service to members, addressing their queries, resolving issues, and ensuring a positive experience.
- Promote the benefits of BJ's membership, including discounts, rewards, and exclusive offers.
- Upsell and cross-sell BJ's products and services to existing members, leveraging knowledge of member preferences and needs.
- Maintain accurate records of member interactions, transactions, and feedback.
Working Environment:
- Work in a fast-paced retail environment with frequent interaction with customers, colleagues, and management.
- Maintain a clean and organized workspace, adhering to company standards and expectations.
- Occasionally lift objects up to 30 pounds and may require bending, handling, pulling, reaching, and/or stooping.
Essential Skills:
- Excellent communication and interpersonal skills, with ability to build rapport with diverse customers and colleagues.
- Results-driven approach, with a focus on meeting sales targets and exceeding customer satisfaction.
- Basic math skills and proficiency in using computer systems and software applications.
Preferred Qualifications:
- Previous front-line customer service or sales experience in a retail environment.
- Results-driven track record, with demonstrated success in meeting sales targets and improving customer satisfaction.
Why Work at BJ's?
- We offer a competitive compensation package, including an estimated hourly rate of $14.50.
- A comprehensive benefits program, including medical, dental, and vision coverage.
- Generous time-off policies, with opportunities for vacation, personal days, and sick leave.
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