Senior Patient Account Representative

4 days ago


Melville, New York, United States Northwell Health Full time

**Job Summary**

Northwell Health is seeking a highly skilled Patient Financial Services Coordinator to join our team. As a key member of our patient financial services department, you will play a critical role in ensuring the efficient and accurate processing of patient billing and financial transactions.

**Key Responsibilities**

  • **Collaborate with Physicians and Administrators**: Work closely with physicians and administrators to ensure financial growth and stability, and provide timely updates on new and revised procedures.
  • **Monitor Billing Accuracy**: Oversee the accuracy of fee structures and reimbursement payment schedules from third-party payers, cash payment deposits, and refunds.
  • **Resolve Complex Billing Situations**: Serve as a resource person for resolving complex billing situations and provide guidance to billing/clerical staff on billing and office/clerical functions.
  • **Develop and Implement Policies**: Develop and implement policies and procedures to facilitate billing and maximize case collections, and review and recommend improvements for financial management of each billing area.
  • **Coordinate Clinical Documentation**: Coordinate clinical documentation requests to the business office to ensure timely appeals.

**Requirements**

  • **Associate's Degree**: Associate's degree required, or equivalent combination of education and related experience.
  • **Relevant Experience**: 3-5 years of relevant experience in medical billing and a background in insurance audits.

**Additional Information**

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).



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