Receptionist

1 day ago

Deerfield Beach, Florida, United States CJE SeniorLife Full time
Job Summary

We are seeking a highly skilled and customer-focused Receptionist to join our team at CJE SeniorLife. As a key member of our front desk team, you will be responsible for providing exceptional service to our residents, visitors, and callers, while maintaining a positive and respectful atmosphere.

Key Responsibilities
  • Handle all incoming and outgoing calls, responding promptly and professionally to inquiries and requests.
  • Maintain effective communication with staff and residents through various systems, ensuring seamless coordination and collaboration.
  • Respond to emergency situations, utilizing your critical thinking skills to resolve issues efficiently.
  • Provide a warm and welcoming greeting to all visitors, residents, and callers, demonstrating a deep understanding of our CJE SeniorLife values.
  • Ensure the reception and waiting area are well-stocked with necessary forms, marketing materials, and other resources.
  • Utilize various computer programs to perform administrative tasks, including data entry, mailings, and processing paperwork.
  • Understand and communicate CJE SeniorLife's structure and procedures to visitors and callers, directing them to the appropriate personnel and programs.
  • Communicate messages and information to relevant staff members, ensuring timely and accurate dissemination of information.
  • Distribute and collect job applications, routing them to the Human Resources department for processing.
  • Interact with job seekers in a manner that reflects our CJE SeniorLife values, demonstrating a strong bias towards service, quality, and customer satisfaction.
  • Perform administrative tasks, including data entry, mailings, and processing paperwork, with a focus on accuracy and efficiency.
  • Assist in the development and implementation of office procedures, ensuring seamless integration with existing processes.
  • Coordinate activities with other CJE SeniorLife staff to provide effective and efficient service, prioritizing requests using good judgment to ensure timely resolution.
  • Manage time effectively, attending trainings and staff meetings as required, and assisting in scheduling reception coverage and training back-up receptionists as needed.
Requirements
  • High school diploma or equivalent required; related work experience in an office environment preferred.
  • Excellent customer service and communication skills, with the ability to work effectively in a team environment.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in computer programs, including Internet Explorer and MS Office, with the ability to learn new software and systems quickly.
  • Ability to operate the switchboard and speak clearly, with a strong focus on customer service and communication.
  • Experience working with the elderly preferred, but not required.
CJE SeniorLife Values

We are committed to upholding the following values in our work:

  • Respect: We recognize, honor, and acknowledge the inherent value of each person, their wisdom, culture, background, and unique history.
  • Advocacy: We encourage public policy that benefits our clients, educate ourselves and the community, and give voice to our clients' needs.
  • Compassion: We treat everyone with caring, sensitivity, understanding, and supportive responsiveness.
  • Innovation: We continue to advance our knowledge and develop new and advanced programming and models of care to benefit our clients and community.
  • Intention: We approach our work with mindful consideration, understanding what we are doing and why.
  • Accountability: We are responsible for honest, accurate work and interaction with others, planning strategically and providing measurable quality care.
CJE SeniorLife is an Equal Opportunity Employer

We are committed to diversity and inclusion, and we welcome applications from qualified candidates of all backgrounds. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

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