Customer Service Representative

4 weeks ago


Mahwah, New Jersey, United States Ajilon Full time
Customer Service Representative Role at Ajilon

As a Customer Service Representative at Ajilon, you will be responsible for addressing member inquiries, questions, and concerns in all areas, including products, tracking numbers, and updating customer profiles. You will also verify customer billing information and shipping addresses, and function efficiently and productively in a high-volume telephone call center. Additionally, you will route escalated calls to the Call Center Supervisor. This is a great opportunity to work with a reputable company like Ajilon and make a positive impact on customer satisfaction.

Key Responsibilities:
• Address member inquiries, questions, and concerns
• Verify customer billing information and shipping addresses
• Function efficiently and productively in a high-volume telephone call center
• Route escalated calls to the Call Center Supervisor

Why Ajilon?
Ajilon is a leading provider of staffing and recruitment services, and we are committed to delivering exceptional customer service to our clients and candidates. We offer a dynamic and supportive work environment, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.

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