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Sportsbook Customer Service Representative
2 months ago
Position Title: Sports Betting Cashier
Job ID: 22681
Employment Type: Full-Time Regular
Department: Sports Book
Location: Amelia, LA
Education Requirements: Not Specified
Experience Requirements: Not Specified
Role Overview:
As a Sports Betting Cashier, you will play a crucial role in delivering exceptional customer service by processing wagers for a variety of sporting events. Your responsibilities will include verifying and cashing winning tickets.
Key Responsibilities:
- Provide outstanding customer support by accepting and processing different types of sports wagers while adhering to established limits.
- Assist patrons with inquiries related to sports betting.
- Utilize the sports management system to generate betting tickets and process winning claims.
- Maintain and verify the accuracy of cash banks.
- Complete all necessary company, tax, and gaming regulation documentation accurately and thoroughly.
- Prepare copies of daily betting sheets and other relevant documents.
- Perform all tasks in compliance with company policies and regulatory standards.
Position Requirements:
Qualifications:
- Must be at least 21 years of age.
- Preferred: Six months of experience in sports wagering; cash handling experience is mandatory.
- Ability to process wagers using the company's software systems.
- Excellent communication and customer service skills, with fluency in English.
- Must be able to obtain and maintain any required licenses or certifications.