Customer Service Representative

4 days ago


Amelia Court House, Virginia, United States Southern States Cooperative Full time

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be responsible for providing exceptional customer service and support to our customers, as well as performing a variety of business office functions.

Key Responsibilities:
  • Assist management and staff, vendors, suppliers, customers, sales team, and other business partners with inquiries regarding daily operations.
  • Answer primary business phone and email account, providing information regarding order status, product availability, services, and current initiatives.
  • Contact customers via telephone to assist with issues and questions about products and services.
  • Open, sort, and distribute US mail and parcel deliveries.
  • Receive and process delivery tickets and work orders for a variety of products and related services.
Requirements:
  • High School diploma is required.
  • Prefer 6 months of experience in a retail setting providing excellent customer service and operating point of sale equipment.
  • Prefer experience in agribusiness or related field.
What We Offer:
  • Medical, Dental & Vision Insurance
  • 401(k) Plan with Company Match
  • Health Care Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • Accident Death and Dismemberment Insurance
  • Paid Time Off
  • Vacation Buy-Back
  • Company Holidays
  • Tuition Assistance
  • Employee Assistance Program
  • Legal Services
  • Long Term Care Insurance
  • Pet Insurance
  • Employee Merchandise Discounts
  • Wellness Program
  • Volunteer Program
  • Employee Referral Bonus Program

Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws or regulations.



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