Customer Experience Specialist
3 weeks ago
We are seeking a skilled Customer Experience Specialist to join our team at Atlantic Offshore Fishery.
About the JobThis is an excellent opportunity for a customer-focused professional to contribute to the success of our company.
As a Customer Experience Specialist, you will play a critical role in delivering exceptional customer service and support to our clients.
Key Responsibilities- Provide prompt and professional service to customers through phone, email, and other communication channels.
- Respond to customer inquiries and resolve issues in a timely and effective manner.
- Process customer orders and invoices accurately and efficiently.
- Develop and maintain strong relationships with customers through proactive communication and issue resolution.
- Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.
- Stay up-to-date on industry developments and customer management software through ongoing training and education.
- Bachelor's degree in a related field or equivalent experience required.
- Proven customer service experience and excellent communication skills essential.
- Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
The estimated salary for this position is $45,000 - $60,000 per year.
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