Restaurant Team Lead
4 weeks ago
At iServ, we're passionate about BBQ and dedicated to providing exceptional service to our guests. As a Restaurant Team Lead, you'll play a key role in ensuring our restaurants run smoothly and efficiently. Your responsibilities will include hiring, training, and developing hourly team members, communicating with the General Manager, and promoting our department strategy. You'll also be responsible for ensuring our Mission and Values are communicated and practiced with all team members under your direction.
Key Responsibilities:
- Hire, train, and develop hourly team members
- Communicate with General Manager regarding company objectives
- Promote and embrace department strategy established by Area Director
- Ensure Mission and Values are communicated and practiced with all team members
- Promote a culture that inspires improvement and develops team members
- Ensure every guest receives exceptional service and a memorable experience
Requirements:
- Two or more years of Restaurant Management experience (preferably Full-Service)
- Ability to successfully enroll and complete required training or certifications
- Excellent organizational skills and attention to detail
- Excellent analytical, decision-making, and problem-solving skills
- Ability to effectively present information to large and small groups
- Strong computer skills, including experience with Microsoft Office programs
- A valid driver's license and ability to complete a successful driver insurability check
- Ability to maintain a flexible schedule and cover manager shifts on busy days and/or special events
- Understanding and ability to execute all iServ policies and procedures
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