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Senior IT Administrator

2 months ago


West Hartford, United States CMIT Solutions of Hartford & Stamford Full time
Job Description

Company Overview

CMIT Solutions of Hartford & Stamford is a leading Managed Service Provider (MSP) serving small and medium-sized businesses across various industries. We provide a wide range of IT services, including network design and installation, cloud computing, cybersecurity, backup and disaster recovery, VoIP, and more.

Job Summary

We are seeking a highly skilled System Administrator to join our team and provide leadership to our team and remote and onsite support to our clients. The ideal candidate will have a strong background in IT infrastructure management, network systems administration, and technical support.

Key Responsibilities

  • Manage and maintain IT systems and infrastructure, including servers, networks, and workstations.
  • Provide technical support and troubleshooting for complex technical issues.
  • Collaborate with the team to ensure customer satisfaction and loyalty.
  • Stay up-to-date with the latest technologies and best practices in IT infrastructure management.
  • Develop and implement processes to improve IT service delivery and efficiency.

Requirements

  • At least 3 years of experience as a System Administrator or similar role in an MSP environment.
  • Proficient in Windows 10/11 and Mac OS, Microsoft 365, SonicWALL, Server 2016, and Active Directory.
  • Familiar with PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) solutions.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Willingness to learn new technologies and best practices.
  • A relevant certification, such as CompTIA A+, Network+, Security+, MCSA, etc., is a plus.

What We Offer

CMIT Solutions of Hartford & Stamford offers a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, 401(k) plan, paid time off, and more. You will also have the opportunity to work with a friendly and supportive team and grow your skills and career in a fast-paced and dynamic environment.