Direct Market Manager

4 weeks ago


Norman, Oklahoma, United States ThinkTank Full time

ThinkTank Telecom, LLC is seeking a highly motivated and entrepreneurial Direct Market Manager to spearhead our expansion efforts in Oklahoma - Norman.

This role will focus on enrolling new customers into Lifeline and ACP services, managing inventory, and driving significant sales performance in the designated territory.

Key Responsibilities:

  • Sales and Marketing Mastery: Apply superior selling and marketing strategies to enroll new Lifeline and ACP customers, striving to surpass sales goals.
  • Solo Operation with Team Growth Potential: Begin as a solo operator with the opportunity to expand your team to up to five members, maintaining responsibility for territory management.
  • Strategic Location Scouting: Identify and secure optimal Partner locations within the territory to maximize service outreach and customer accessibility.
  • Inventory Management: Ensure efficient oversight of all inventory, equipping enrollment specialists for successful subscriber engagements.
  • Recruitment: Recruit, attract, and onboard qualified candidates for enrollment specialist positions.
  • Training Excellence: Conduct in-depth training for specialists, emphasizing product knowledge, enrollment processes, and compliance standards.
  • Compliance Oversight: Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity.
  • Quality Assurance: Implement quality control measures to guarantee the accuracy and efficiency of the enrollment process.
  • Performance Management: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching.
  • Audit and Reporting: Execute thorough audits and manage detailed reporting for transparent documentation of enrollment outcomes.
  • Team Leadership: Cultivate a collaborative and high-performing team environment.
  • Operational Coordination: Manage all logistical components of the enrollment process effectively.

Ideal Candidate:

  • A self-motivated individual with entrepreneurial aspirations and a vision for building their own business.
  • Passionate about connecting communities to essential Lifeline and ACP services.
  • Demonstrated success in sales and marketing within the territory.
  • Strong understanding of the local area for strategic partner location scouting.
  • Proven leadership in managing and motivating teams.

Qualifications:

  • Experience in management or supervisory roles, preferably in direct sales or marketing.
  • Effective leadership, recruitment, and training skills.
  • Familiarity with telecommunications industry standards and regulations.
  • Excellent communication, analytical, and problem-solving abilities.
  • Bachelor's degree in Business, Marketing, or a related field (preferred).

Benefits:

  • Competitive compensation package with performance incentives.
  • Leadership role in a crucial connectivity expansion initiative.
  • Comprehensive training and professional development opportunities.
  • Career growth prospects within ThinkTank LLC.


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