Logistics Operations Manager

2 weeks ago

Honolulu, Hawaii, United States NANIQ GLOBAL LOGISTICS LLC Full time
Job Summary:

This position reports to the Regional Operations Manager and oversees the unloading and loading of planes, a package sortation process, and a trucking operation that delivers pallets to the US post office. The Gateway Manager supervises the entire Gateway operation, including Ground Support Handling of cargo aircraft, piece-level sortation of packages, and linehaul delivery of sorted packages. The operation is conducted 7-days a week, with a 5-day workweek and occasional weekend work required.

Key Responsibilities:
  • Manage plane loading/unloading, package sortation, and trucking operations while ensuring compliance with client and company metrics and standards.
  • Ensure adherence to TSA, DOT, and all local, state, federal regulations, as well as internal company policies and customer security requirements.
  • Prepare and issue customer-required reports on time and review the customer portal daily.
  • Monitor and report any safety, security, or theft incidents.
  • Supervise operations, ensure leadership provides breaks via group chat, and manage timesheets and task assignments for crew and administrators.
  • Provide daily stats to leadership, manage communication and manifests, and maintain active review of Amazon trips, Contrails reports, and Chime chatrooms.
  • Ensure all equipment is operational and supplies are available for warehouse staff.
  • Communicate shift expectations to leadership, ensure proper staffing, prepare statements for debriefing, and monitor operations until close.
  • Assist with hiring by reviewing applications and correcting any timesheet errors in ADP.
Requirements:
  • Bachelor's degree in logistics, supply chain management, or related field (preferred).
  • 5+ years of experience in logistics or sortation operations management.
  • Knowledge of TSA, DOT, and regulatory compliance in transportation and logistics.
  • Proficiency with warehouse management systems (WMS) and logistics platforms (e.g., Amazon Relay, FedEx, ADP).
  • Excellent leadership skills with experience managing teams and improving productivity.
  • Strong communication skills for interacting with staff, leadership, and customers.
  • Advanced problem-solving abilities for resolving operational and staffing issues.
  • Familiarity with safety regulations and experience in promoting a safe work environment.
  • Strong organizational and time management skills for handling multiple tasks.
  • Flexibility to adapt to changing workloads and work non-standard hours when necessary.
Physical Requirements:

The work requires routine walking, standing, bending, and carrying items weighing less than fifty pounds. Moving items over fifty pounds will be done using team lift. Must meet physical lifting requirements of 50 lbs.

Reasonable Accommodation:

Naniq Global Logistics LLC is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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