Customer Service Representative

4 weeks ago


Dayton, Ohio, United States U-Haul Full time
Job Summary:

U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service to customers and ensuring their needs are met. You will work as part of a supportive team to provide assistance with U-Haul products and services, including equipment rentals and maintenance.

Responsibilities:

Assist customers with U-Haul products and services
Use U-Scan technology to manage rentals and inventory
Move and hook up U-Haul trucks and trailers
Clean and inspect equipment on the lot
Answer questions and educate customers on products and services
Prepare rental invoices and accept equipment returned from rental
Install hitches and trailer wiring
Fill propane (certification offered through U-Haul)
Drive a forklift (certification offered through U-Haul)
Participate in ongoing continuous U-Haul education through U-Haul University

Requirements:

Valid driver's license and ability to maintain a good driving record
High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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