Project Coordinator

2 days ago


Wilmington, Delaware, United States ModernThink LLC Full time
About ModernThinkModernThink is a boutique management consulting firm with expertise in organization culture, workplace quality, and employee engagement. Our team is dedicated to helping clients improve their workplaces and employee experiences. We value a positive and supportive work environment and are committed to making a difference in the lives of our clients and their employees.About the PositionWe are seeking a highly organized and detail-oriented individual to join our team as a Project Assistant. The successful candidate will be responsible for overseeing all aspects of client relationships, including communication, report production, survey build, survey and data delivery, vendor management, and website management. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.Responsibilities·      Oversees all aspects of client relationships, including communication, report production, survey build, survey and data delivery, vendor management, and website management.
·      Builds surveys and advanced survey logic in ModernThink's proprietary database.
·      Conducts historical quantitative and qualitative data research for report benchmarking and client background.
·      Coordinates multiple survey projects simultaneously.
·      Produces PowerPoint presentations for Executive Summaries. Audiences for these presentations include Executive Committees, Presidents/CEOs, Boards.
·      Coordinates meetings, webinars, and phone calls with Presidential Cabinets, Executive Teams, Boards, etc.
·      Facilitates HelpDesk during survey administration periods.
·      Attends professional development conferences 1-2 times per year.
·      Participates in cross-functional training in other departments, including sales, marketing, and consulting.
A great candidate will have:
·        BA/BS
·        Experience with Microsoft Office Suite, including Word, PowerPoint, Excel, Outlook
·        Customer service experience
·        Excellent communication skills, both written and verbal
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