Digital Experience Design Lead

3 days ago


Chicago, Illinois, United States Capital One Full time

At Capital One, we are passionate about advocating for user needs and delivering world-class products that redefine our customers' day-to-day financial activities. As a Principal Associate, UX/UI Designer - EPX.xd, you will be at the forefront of enriching our customers' digital and physical experiences.

Salary:

The estimated salary range for this role is $134,100 - $153,000 per annum in New York City (Hybrid On-Site).

Job Description:

You will collaborate with technology, product, and business teams to uncover customer and business needs, then translate them into intuitive and engaging digital experiences. This involves participating in translating complex ideas into understandable concepts that evolve and enhance the product experience, advocating for the customer through human-centered design methods, and championing prioritization of design-centered product enhancements grounded in research and analysis.

  • Collaboration & Connection: Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into intuitive and engaging digital experiences.
  • Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience.
  • Advocating for the customer through human-centered design methods, including discovery, research, whiteboarding sessions, and user testing.
Required Skills and Qualifications:

To succeed in this role, you will need at least 4 years of experience with User Experience design. Additionally, preferred qualifications include experience planning and/or facilitating workshops with cross-functional teams, a portfolio of work that includes examples of product and visual design, and experience working closely with developers and system architects.

Benefits:

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more about our benefits package on our website.



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