Restaurant Operations Manager
4 weeks ago
As a Shift Lead at Chick-fil-A Bellevue, you will play a critical role in ensuring the success of our restaurant. You will work closely with the Director - Back of the House + Financial Management to achieve excellence in BOH Operations and Financial Management. Your responsibilities will include:
- Developing a restaurant culture that fosters growth, hospitality, and product knowledge among team members and leaders.
- Maintaining vision alignment with the Operator and the Director - Back of the House + Financial Management.
- Ensuring stewardship systems are in place throughout the restaurant.
- Creating a center of excellence for area of responsibility by implementing systems that promote innovation and high performance teams.
- Supporting the Director - Back of the House (BOH) + Financial Management in creating, maintaining, and approving schedules and shift changes among BOH Team Members.
Key Responsibilities
As a Shift Lead, you will be responsible for:
- Developing and implementing systems to promote excellence in BOH Operations and Financial Management.
- Leading and developing a team of Back of House Team Members to achieve high performance standards.
- Ensuring compliance with Chick-fil-A standards and procedures.
- Collaborating with the Director - Back of the House (BOH) + Financial Management to achieve business objectives.
Requirements
To be successful in this role, you will need:
- Strategic thinking and goal-oriented skills.
- Excellent communication and leadership skills.
- Maturity, dependability, and results-oriented mindset.
- Strong project/time management skills.
- Unquestionable integrity and ability to represent Chick-fil-A well.
Preferred Qualifications
We are looking for candidates with:
- Bachelor's degree or above in a business or marketing field of study.
- Experience as a leader in food service operations.
- 2+ years of experience in a leadership role.
- Bilingual skills in English and Spanish.
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