Restaurant Operations Manager

4 weeks ago


Nashville, Tennessee, United States Whataburger Full time

Welcome to Whataburger Careers

The Restaurant Operations Manager oversees the daily operations of the restaurant. They hire and develop talent and provide leadership in community relations, customer service, food preparation, and health compliance.

  • Manages front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas.
  • Manages the kitchen team to ensure timely and quality food delivery and resolve service issues.
  • Hires, trains, and retains talent to deliver extraordinary customer service.
  • Conducts regular inventory checks and orders restaurant supplies as required to ensure adequate stock levels and prevent stock-outs.
  • Ensures profitability for the restaurant working with Operating Partners on financial reports and budget management.
  • Provides guidance on cleaning, sanitation, and food safety procedures.
  • Ensures compliance with health and safety regulations and training.
Key Skills
  • Front Counter
  • Dining Room Attendant
  • Coaching
  • Recruitment
  • Health & Safety Compliance
  • Inventory Management
  • Budgeting
  • Financial Management
Requirements
  • High school diploma/GED, equivalent work experience.
  • 1+ years of restaurant leadership experience.
  • Food Handlers Certification.
  • Food Safety Certification (requirement may vary based on city, county or state).


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