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Insurance Account Manager

2 months ago

Pittsburgh PA USA, United States HUB International Full time
About the Role

We are seeking a highly skilled and motivated Account Executive to join our team at HUB International. As an Account Executive, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Develop and maintain strong relationships with clients to understand their insurance needs and provide tailored solutions.
  • Communicate effectively with clients, sub-brokers, and underwriters to ensure seamless service delivery.
  • Prepare and market current renewal policies and new business opportunities to clients.
  • Assist other team members with day-to-day communications and support them when they are on vacation or out of the office.
  • Issue certificates of insurance, binders, invoices, auto ID cards, policy changes, renewal, and new business proposals.
  • Maintain knowledge of municipal Tort Immunity Law (Pennsylvania) and apply it to client situations.
  • Manage all day-to-day communications in the agency management system, ensuring all documentation is electronic.
  • Attend client-facing meetings for renewal or other situations as needed.
  • Travel to client meetings and annual municipal conventions as required.
Requirements
  • 1-2 years of commercial lines customer service experience in the insurance industry.
  • Previous underwriting experience, including risk evaluation.
  • Familiarity with commercial lines policies, including Property, Inland Marine, Crime, General Liability, Automobile, Excess Liability, Cyber, Fiduciary, and Worker's Compensation.
  • Experience with Microsoft 365, Vertafore Sagitta, Image Right, and EPIC, as well as Excel and Word.
  • Exceptional communication and organizational skills.
  • Ability to prioritize and organize day-to-day responsibilities and meet deadlines.
  • Strong reading comprehension and analytical skills.
  • Ability to work effectively in a team environment and exercise independent judgment.
About HUB International

HUB International is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment, and risk management products and services. Our vast network of specialists provides peace of mind to our clients through unrelenting advocacy and tailored insurance solutions.

We are committed to providing a competitive and flexible work environment that empowers our employees to make the best decisions for our clients and organization. Our entrepreneurial culture fosters an environment that allows our people to grow and develop, focusing on expanding the industry knowledge of our insurance professionals to serve our valued clients.