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Client Relations Specialist

2 months ago

Arlington, Texas, United States Jeff Ivy District Manager Full time
Job Overview

Are you eager to leverage your skills in a rewarding environment? The Jeff Ivy District Manager is seeking a dedicated and positive individual to become a vital part of our team as a Full-Time Client Relations Specialist. In this role, you will utilize your professional demeanor, eagerness to learn, and exceptional communication abilities to manage both new and existing accounts, striving to meet sales objectives and service excellence.

If you are a seasoned client relations professional in search of a fresh opportunity, this position is tailored for you.

Additionally, you will gain access to further training and development opportunities, making this an ideal chance to enhance and expand your skill set. We value your commitment to delivering outstanding service to our valued clients. If you possess enthusiasm, a willingness to learn, and a passion for providing an exceptional experience for every client, this role is perfect for you.


Benefits

Competitive Annual Salary + Performance Bonuses

Monday to Friday Work Schedule

Evenings Off

Flexible Working Hours

Comprehensive Training

Opportunities for Career Advancement


Key Responsibilities

Manage customer policy modification requests.

Collect all necessary documentation from clients.

Address all incoming claims inquiries from clients and ensure follow-up.

Process Evidence of Insurance requests.

Receive premium payments from clients.

Thoroughly comprehend and adhere to all underwriting, rating, and compliance protocols.

Generate insurance quotations.

Work autonomously as well as collaboratively within a team.

Oversee customer renewals.


Qualifications

Exhibit a proactive approach with a sense of urgency.

Ability to manage multiple tasks, follow through, and ensure timely follow-up.

Maintain professional phone etiquette.

Demonstrate excellent spelling and grammar skills.

Possess strong customer service capabilities.

Exhibit problem-solving skills.

Collaborate effectively with colleagues and maintain a positive team spirit.

A Property & Casualty insurance license is mandatory.

Ability to handle challenging situations with tact.

Adaptability to change, quick learning, and thriving in a fast-paced environment.