Customer Service Ambassador

4 days ago


Antioch, California, United States AAA Northern California, Nevada & Utah Full time

At AAA Northern California, Nevada & Utah, we strive to deliver exceptional service and support our Members in overcoming life's obstacles. As a Member Experience Associate, you will be the face of our organization, helping our Members navigate through challenges and providing them with the assistance they need.

About Us

We believe that our Team Members are the backbone of our organization, and we take pride in creating a work environment that values diversity, equity, and inclusion. Our goal is to empower our Team Members to achieve their full potential and provide them with opportunities for growth and development.

Salary and Benefits

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

Job Description

In this role, you will be responsible for delivering exceptional customer service, resolving Member complaints, and providing guidance and support to help them achieve their goals. You will also be responsible for maintaining accurate records and communicating effectively with internal stakeholders.

Required Skills and Qualifications
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proven problem-solving and analytical skills
Benefits

We offer a range of benefits to support your physical, emotional, and financial well-being, including:

  • Medical, dental, and vision coverage
  • 401(k) matching
  • Paid time off


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