Customer Service Representative
3 weeks ago
At AAA Northern California, Nevada & Utah, we strive to deliver exceptional service and empower our Members to overcome life's obstacles. We believe that every individual brings their unique experiences and perspectives to the table, enriching our team's dynamics.
About UsWe are a forward-thinking organization committed to innovation and excellence. Our mission is to transform the way we serve our Members, creating a brighter future for generations to come.
We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, to ensure our Team Members feel valued and motivated to excel in their roles.
Job DescriptionAs an Experience Ambassador, you will be the face of our organization, interacting with Members to understand their needs and preferences. You will work collaboratively with our teams to develop solutions that exceed expectations and drive customer satisfaction.
Your key responsibilities will include:
- Providing exceptional service to Members across various channels
- Building strong relationships with Members to understand their needs and preferences
- Collaborating with internal teams to develop solutions that meet Member needs
To succeed in this role, you will need:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
We are committed to fostering a diverse and inclusive work environment, where everyone feels valued and empowered to contribute their best work.
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