Dietary Support Specialist

5 days ago


Round Rock, Texas, United States TouchPoint Full time

About the Role

We are seeking a skilled Dietary Support Specialist to join our team at TouchPoint, a leading provider of hospitality services in Ascension Health hospitals.

Job Summary:

As a Dietary Support Specialist, you will be responsible for securing patient meal selections and special requests via telephone or face-to-face interactions.

Key Responsibilities:

  • Follow proper telephone etiquette and procedures with patients, visitors, and healthcare professionals.
  • Offer alternatives to menu items as allowed on prescribed diets, considering food allergies and sensitivities, cultural, ethnic, and religious preferences.
  • Respond to patient needs at all times, resolving concerns or complaints immediately and reporting needed assistance to supervisors as appropriate.
  • Comply with dietary restrictions on special and modified diets to ensure optimal food preferences are met within guidelines.
  • Interact with nursing staff to ensure patients' diet prescriptions are accurate, and their food needs are met.
  • Adhere to facility confidentiality and patients' rights policy as outlined in HIPAA policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations, as well as department sanitation procedures.
  • Follow HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of the food supply.
  • Complete daily, weekly, or monthly reports as outlined in corporate policies and procedures, meeting prescribed deadlines.

About Us:

TouchPoint is committed to serving up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. Our mission is to set the stage for healing with sparkling facilities, great food, and service.

Benefits:

  • Competitive hourly rate: $15.00-$16.00 per hour.
  • Opportunities for career growth and professional development.
  • A supportive and inclusive work environment.
  • Generous benefits package, including medical, dental, vision, and life insurance.
  • Paid time off and flexible scheduling options.

Requirements:

  • Food Handlers Required certification.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; degree in a related field preferred.

Apply Today:

If you're passionate about delivering exceptional customer service and have a strong commitment to teamwork, we encourage you to apply for this exciting opportunity.



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