Clinical Specialist III, DBS

1 day ago

Newark, New Jersey, United States Abbott Laboratories company Full time

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO.
  • An excellent retirement savings plan with high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business is an area of expertise for Abbott. This business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. Our Solutions include Proclaim (TM) XR SCS System, the #1 Spinal cord stimulator on the market, Proclaim (TM) DRG Neurostimulator, the only FDA approved DRG therapy and a market leader in radiofrequency ablation therapy, Abbott RFA. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum. Our deep brain stimulation technology for progressive diseases help people manage their Parkinson's disease and essential tremor symptoms, steering away from side effects.

The Opportunity

As a member of the sales territory team, the Clinical Specialist III will demonstrate a comprehensive understanding of principles, concepts, practices and standards related to the therapies in which they support. The incumbent will work in a highly matrixed, geographically diverse environment under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with Abbott therapies among physicians, support staff and customers. The incumbent will develop solutions to complex problems, perform work that involves a high degree of independence, and exercise sound judgment in planning, organizing, and executing work while continually seeking to improve territory efficiency.

What You'll Work On

Leads revenue generating projects to support account ownership.

Develops and maintains in-depth knowledge of assigned accounts and customers, including competitor activity.

Demonstrates high quality service and clinical competency to accounts.

Deliver educational projects as directed.

Trains new Clinical Specialists.

Provides technical, clinical, and programming assistance primarily in support of Territory Managers.

Assists Territory Managers in after-hours call support and activities.

Integrates into accounts, builds trust, and establishes strong rapport with customers.

Demonstrates proficiency in complex programming and case support.

Works seamlessly with Territory Managers allowing them increased selling time.

Fosters high trust relationships with colleagues including the regional teams and area leadership.

As directed by management, contacts, visits and interests clients and potential clients in the company's products while addressing any client questions and concerns.

Provides medical professionals with sales support, information, and training on the use of company products and with staff education, in-services and technical troubleshooting.

Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.

Collects and studies information about new and existing products and monitors competitor sales, prices and products.

Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices.

Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understanding of the complete product line.

Attends trade shows where new products and technologies are showcased; meet other sales representatives and clients to discuss new product developments.

Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.

Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Required Qualifications

Associates degree, Technical certification or an equivalent combination of education and work experience.

5 or more years of experience working with patients in a clinical setting.

3 or more years of experience working in the medical devices industry, including some experience with inventory management.

Exceptional clinical competence.

Ability and willingness to travel within assigned area on a regular basis (% of travel varies by area).

Capable and willing to work an unpredictable schedule that may change on short notice.

Excellent verbal, written and presentation skills with the ability to effectively communicate at multiple levels and to large groups within and outside the organization.

Preferred Qualifications

Prefer bachelor's degree in biomedical engineering or related field.

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