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**Assistant Manager

2 months ago

Marquand, Missouri, United States J Group Full time

About J Group

We are a dynamic and fashion-forward retail company that values creativity, customer satisfaction, and community engagement. Our team is passionate about delivering exceptional customer experiences and driving business growth through innovative strategies and initiatives.

Job Summary

We are seeking an experienced and results-driven Assistant Manager to join our leadership team. As a key member of our retail team, you will be responsible for supporting a profitable business by fostering customer loyalty, love of the brand, and strong community engagement. You will provide in-the-moment feedback and coaching to team members to help them reach their highest potential.

Key Responsibilities

  • Be a role model for creating personalized connections with customers to drive loyalty and excitement for the brand.
  • Observe Stylist performance on the selling floor and assist if necessary to make a connection or sale.
  • Lead fit sessions to enhance product knowledge and fuel a style obsession.
  • Help Stylists make the most of each customer interaction by sharing specific actions to improve outcomes.
  • Ensure the team is always on track to meet goals and exceed customer expectations.
  • Own the selling floor and ensure that the right people are in the right place at the right time.
  • Be ready to step in for another manager as needed.
  • Plan and execute local events that tie to the community and fuel incremental traffic and sales.
  • Act in a manner that aligns with our values.

About You

  • You will be great in the role if you love our brand, customers, and teams.
  • You have a great fashion aesthetic and are plugged in to what's happening in the industry and community.
  • You have a track record of setting and achieving goals.
  • You are energized by change and can shift gears quickly to rally the team behind new strategies and projects.
  • You make smart decisions by actively listening, understanding data, and looking beyond the obvious.
  • You have a high school diploma or equivalent combination of education and experience.
  • You have 2 or more years of experience with similar scope, specialty retail preferred.
  • You communicate effectively and confidently.
  • You process information and operate store systems accurately.
  • You are available when we are busy, including nights, weekends, and holidays.
  • You are adept with technology and apps and familiar with industry-related blogs and feeds.
  • You must be able to bend, reach, stretch for product, as well as lift, carry, and move at least 40 pounds.
  • You must regularly move around all store areas and be accessible to customers.

Perks and Benefits

  • Competitive base pay and bonus programs.
  • Flexible days and hours.
  • Amazing merchandise discounts.
  • 24/7 free confidential help with a variety of personal and work concerns.
  • Personal and professional development.
  • Giving back: volunteer program, disaster relief funds, charitable matching donations.
  • Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit.
  • Time Away: paid time off, holidays, parental leave, disability leave, bereavement.
  • 401(k) plan with company matching contributions.

Equal Opportunity Employer

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability, or any other basis protected under applicable law.