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Enrollment Representative

2 months ago

Long Beach, California, United States VM Long Beach Full time
Job Overview

VM Long Beach is seeking a highly motivated and customer-focused Enrollment Agent to join our team. As an Enrollment Agent, you will play a critical role in supporting our clients' customer acquisition and sales efforts in the Long Beach area.

Key Responsibilities
  • Community Outreach and Engagement: Interact directly with prospective customers through strategic community outreach initiatives to promote our clients' products and services.
  • Customer Needs Assessment: Engage with customers to determine their eligibility for various options and provide personalized recommendations to meet their needs.
  • Product Education and Enrollment: Explain the features and benefits of our clients' products, answer customer questions, and facilitate the enrollment process for new customers.
  • Accuracy and Record-Keeping: Ensure that all customer information is accurate and recorded correctly to maintain high-quality service standards.
  • Team Collaboration: Meet with fellow team members to stay up-to-date on available promotions, product updates, and best practices.
Requirements
  • Customer Service Experience: Possess some experience in a customer-facing role, such as retail, food service, hospitality, or sales.
  • Fast-Paced Environment: Demonstrate comfortability working in a fast-paced and high-energy sales environment.
  • Problem-Solving and Adaptability: Exhibit a natural ability to problem-solve and think on your feet.
  • Local Availability: Be based locally and able to travel around the Long Beach area as needed.
  • Reliable Commute: Be able to commute to our office in Long Beach for scheduled shifts.
Perks and Benefits
  • Paid Training and Development: Receive comprehensive paid training, PTO, and 401k benefits.
  • Hands-On Coaching and Mentorship: Enjoy hands-on coaching and mentorship from experienced professionals.
  • Opportunities for Advancement: Pursue opportunities for professional growth and development within our organization.
  • Fun and Collaborative Team Environment: Thrive in a fun and collaborative team environment that values teamwork and camaraderie.