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Community Engagement Director

2 months ago

Tucker, Georgia, United States The Phoenix At Tucker Full time
About The Phoenix At Tucker

We are seeking a highly skilled and experienced Community Engagement Director to join our team at The Phoenix At Tucker. As a key member of our sales and marketing team, you will be responsible for driving business growth and revenue through effective sales and marketing strategies.

Key Responsibilities
  • Sales Execution
    • Develop and implement sales plans to achieve business objectives
    • Identify and pursue new business opportunities
    • Cultivate and maintain relationships with key stakeholders
  • Marketing and Promotion
    • Develop and execute marketing campaigns to promote our services
    • Collaborate with the marketing team to create engaging content and materials
    • Monitor and analyze marketing metrics to optimize campaign effectiveness
  • Customer Service
    • Provide exceptional customer service to our residents and their families
    • Respond to customer inquiries and concerns in a timely and professional manner
    • Work closely with the customer service team to resolve issues and improve customer satisfaction
  • Reporting and Analysis
    • Prepare and present regular sales and marketing reports to senior management
    • Analyze sales and marketing data to identify trends and opportunities
    • Develop and implement strategies to improve sales and marketing performance
Requirements
  • Education and Experience
    • College degree in a related field (e.g. business, marketing, sales)
    • 3-5 years of experience in sales and marketing, preferably in the senior housing industry
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Strong analytical and problem-solving skills
    • Proficiency in Microsoft Office and CRM software
Work Environment

The Community Engagement Director will work in a dynamic and supportive environment at The Phoenix At Tucker. The ideal candidate will be a team player who is passionate about delivering exceptional customer service and driving business growth.