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Client Relationship Specialist

2 months ago

Leland, North Carolina, United States Franklin Rouse - State Farm Agent Full time
Become an Account Manager at Franklin Rouse - State Farm Agent

We are seeking a committed professional to fill the role of Account Manager at Franklin Rouse - State Farm Agent. In this pivotal position, you will be instrumental in enhancing client satisfaction and driving business growth. Your duties will encompass nurturing robust client relationships, acting as a liaison between clients and various teams, and actively advocating for our offerings to align with client needs.

By joining our organization, you will not only progress in your career but also play a part in enriching our community. If you are a personable, detail-oriented, and sales-driven individual, we would be pleased to have you on board.

Key Responsibilities:
  • Establish and sustain client relationships, ensuring timely follow-ups.
  • Provide prompt, precise, and courteous customer service, addressing questions regarding insurance policies, modifications, claims, and billing.
  • Foster lasting client connections to promote long-term success.
Required Qualifications:
  • Previous experience in sales, client management, or marketing is preferred.
  • Proven interest in customizing products/services to meet client needs.
  • Excellent written, verbal, and listening communication skills.
  • Dedication to outstanding customer service.
  • Adept at anticipating and addressing client needs effectively.
  • Proficient in building rapport with clients.
What We Offer:
  • Generous paid time off, including holidays and personal/sick days.
  • Competitive salary with opportunities for commissions and bonuses.
  • Comprehensive health benefits.
  • Paths for professional development and advancement within our agency.