Assistant Parts Manager

1 day ago


Glendale, California, United States Hot Topic, Inc. Full time

At Hot Topic, Inc., we're passionate about using our love of pop culture to make a difference. As a BoxLunch Part-Time Assistant Manager - Level 1, you'll play a key role in our success by supporting the store leadership team in delivering exceptional customer experiences, ensuring that fans can easily find the merchandise they love.

You'll leverage your fandom knowledge to train new recruits and drive their success, while also supporting the management team in daily operations and meeting sales targets.

Key Responsibilities:

  • Provide an outstanding shopping experience that encourages customers to return, impressing them with your product knowledge, customer service skills, and ability to drive sales.
  • Step in and step up when needed, covering the sales floor and providing leadership support when your Manager is unavailable.
  • Take charge of opening and closing the store, as needed, and work the register, processing sales transactions and using your fandom knowledge to drive add-on sales.
  • Stay on top of store sales plans, comp sales goals, and key KPIs, including UPT and ADT.
  • Assist with planogram changes, including store map, wall, fixture, and merchandising mix.
  • Communicate fashion trend information to management and HQ partners.
  • Work with Store Management to prevent misuse of spells and wizardry around theft.
  • Support the maintenance of the stock room and store tidiness.
  • Help develop and retain a collaborative, passionate team to run the store.

Requirements:

  • At least 1 year of retail store experience, with a passion for philanthropy and pop culture.
  • Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your team.
  • Age 18 or older.
  • High school diploma or GED equivalent.
  • Ability to navigate the store, merchandise product, and pack/unpack boxes of merchandise (up to 50 pounds).

$19 an hour. Please note that the pay range for this position starts as listed, but other factors, such as education, location, and experience, will determine the final salary for potential new hires.



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