Parts Counter Specialist

4 weeks ago


Glendale, California, United States Toyota Of Glendale Full time
Job Summary

We are seeking a highly skilled and knowledgeable Parts Counterperson to join our team at Toyota Of Glendale. As a key member of our sales team, you will be responsible for providing exceptional customer service, locating and arranging for delivery of automotive parts, and maintaining accurate inventory records.

Key Responsibilities
  • Sales and Customer Service: Complete sales by entering purchased items into the sales/inventory system, obtaining payment, and issuing sales receipts. Take customer orders, clarify requests, and offer alternative solutions.
  • Inventory Management: Maintain parts inventory by verifying supplies, placing orders when order-points are reached, and stocking items in bins and on shelves.
  • Order Fulfillment: Receive and process customer orders, inspect returned items, and issue credit or refunds as necessary.
  • Customer Relations: Develop and maintain relationships with customers, vendors, and other stakeholders to ensure seamless parts delivery and installation.
Requirements
  • 2+ years of experience in an auto dealership environment.
  • Excellent telephone and customer service skills.
  • Inventory control experience and proficiency in ADP software.
  • Ability to work in a fast-paced, commission-based environment.
  • Professional appearance and work ethic.
  • Self-starter and self-motivator.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for automotive parts, we encourage you to apply for this exciting opportunity.



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