IT Infrastructure Support Specialist
4 days ago
We are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Brake Check. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.
Key Responsibilities:- Provide technical support for desktops, laptops, mobile devices, and network equipment
- Manage user accounts and ensure compliance with corporate security policies
- Deploy, manage, monitor, and support all end-user devices
- Use Solarwinds Help Desk Software to create, monitor, update, document, and close support tickets
- Identify trends and recommend changes to reduce incident rates
- Communicate with managers and key personnel on system status and provide updates on issues and periodic newsletters on trends and fixes
- Ensure continuous access to email, intranet, public internet, and other crucial business applications
- Provide Tier I support for internet and telecommunication services at all store locations
- Manage operations reporting and adjust repair orders/invoices due to POS software issues
- Visit store locations to install hardware/software and troubleshoot as needed
- Review and improve processes, procedures, and technologies for better quality and efficiency
- Stay updated on new technologies and participate in company-supported training and certification courses
- Minimum 5 years of technical support experience
- Minimum 3 years of help desk experience
- Proficient in LAN, WAN, and wireless networking technologies
- Strong knowledge of Microsoft Windows 7/8/10, laptop hardware, software, and OS
- Proficient with Android and iOS mobile devices
- Familiar with DOS Command Line Shell and Scripting
- Proficiency in Symantec Ghost, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Knowledge of Office 365 administration (Exchange, SharePoint, Lync, SkyDrive/OneDrive)
- Understanding of network hardware, protocols, Internet standards (TCP/IP, DNS, DHCP)
- Knowledge of computer security, including malware, antivirus, and Symantec Endpoint Protection
- Strong troubleshooting skills for PCs, laptops, printers, and peripherals
- Proficient in virus protection and diagnostic software
- A+ certification
- Network+ certification
- Basic knowledge of MAC OS
- Exceptional people skills with a friendly demeanor
- Positive attitude, strong work ethic, high motivation, and customer-focused mindset
- Ability to diagnose and resolve computing problems onsite and remotely
- Proficient in installing, configuring, and maintaining personal computers, networks, and related hardware/software
- Strong problem-solving and independent thinking abilities
- Effective communication skills, both written and verbal
- Excellent organizational and time management skills
- Ability to thrive in a fast-paced setting and meet tight deadlines
- Maintain confidentiality of sensitive information
- Up to 5% local travel is expected for this position.
- Regularly communicate with customers and team members
- Long hours sitting and using office equipment/computers
- Frequent use of hands/fingers for keyboard manipulation
- Lift/move up to 10 pounds regularly and up to 25 pounds occasionally
- Occasional standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling
- Normal or corrected vision required
- Work environment noise level is usually quiet to moderate
- Acceptable criminal history background check
- Valid driver's license with an acceptable driving record
If you are passionate about IT infrastructure support and meet the above qualifications, we encourage you to apply and become a vital part of our team at Brake Check.
-
Infrastructure Support Specialist
4 days ago
, CA, United States Integrits Corporation Full timeJob SummaryIntegrits Corporation is seeking a skilled Infrastructure Support Specialist to provide technical support to our engineering and design staff. The successful candidate will be responsible for installing, maintaining, and repairing diverse electronic/mechanical equipment and systems in accordance with engineering specifications.Key...
-
Cloud Infrastructure Specialist
4 weeks ago
United States Booz Allen Full timeCloud Infrastructure Specialist Position Overview: As a Cloud Infrastructure Specialist, you will leverage your expertise in cloud environments to optimize and provision computing resources, networking, and storage solutions. Your role is pivotal in assisting our clients as they transition their IT frameworks to meet evolving demands. Key Responsibilities: ...
-
Cloud Infrastructure Specialist
2 days ago
Quantico, VA, United States Air Force Civilian Service Full timeCome be a part of something big! Smart Minds, Cool Jobs and Awesome Rewards! Fueled by innovation, talent and ambition, the Air Force Civilian Service (AFCS) is seeking civilian professionals prepared to deploy war-winning capabilities on behalf of the United States Air Force. The Air Force Civilian Service (AFCS) is looking for a full-time Cloud...
-
Field Support Specialist
4 days ago
, NC, United States BCforward Full timeJob Title: Field Support SpecialistBCforward is seeking a highly motivated Field Support Specialist to join our team in Raleigh, NC.Job Summary:We are looking for a skilled Field Support Specialist to provide onsite support across all services utilizing ITIL service processes. The successful candidate will implement new releases of service components,...
-
Critical Infrastructure Specialist
2 weeks ago
Portland Hillsboro , OR, United States Flexential Full timeJob Description:We are seeking a highly skilled Critical Infrastructure Specialist to join our team at Flexential. As a key member of our data center operations team, you will be responsible for ensuring the reliability and uptime of our critical infrastructure systems.Key Responsibilities:Monitor and maintain the operations, maintenance, and repair of all...
-
Network Support Specialist
2 weeks ago
Arlington, TX, United States VirtualVocations Full timeA company is looking for a Network Support Specialist in Mexico City. Key Responsibilities: Monitoring and managing the global network infrastructure Responding to alerts, incidents, and resolving issues Liaising with the Customer support team and overseeing network changes and upgrades Required Qualifications: Bilingual in English and Spanish ...
-
Cloud Infrastructure Automation Specialist
1 month ago
United States Denken Solutions Inc Full timePosition Title: Cloud Infrastructure Automation SpecialistLocation: HybridDuration: 6 Month+ Potential ExtensionKey Responsibilities:Over 6 years of experience in software development.Minimum of 3 years in Release Lifecycle Management (RLM) utilizing tools such as BMC RLM or Harness.Hands-on involvement in multi-dimensional development projects with diverse...
-
IT Support Specialist
1 week ago
, TX, United States Eco-Life Employment Group Full timeJob Title: PC Configuration and Installation TechnicianWe are seeking a skilled PC Configuration and Installation Technician to join our team at Eco-Life Employment Group. As a key member of our IT department, you will be responsible for providing top-notch technical support and ensuring the smooth operation of our computer systems.Key...
-
IT Support Specialist
6 days ago
, TX, United States Fund Services Group Full timeJob OverviewFund Services Group is a leading provider of operational excellence solutions for private fund managers. We support the entire life-cycle of our clients' private funds and management companies, managing investments, investor experiences, and compliance, finance, and human resource solutions.We are seeking a highly motivated and detail-oriented IT...
-
Cisco Network Infrastructure Specialist
9 hours ago
, FL, United States Strategic Staffing Solutions Full timeJob Title: Network EngineerStrategic Staffing Solutions is seeking a highly skilled Network Engineer to join our team. As a Network Engineer, you will play a critical role in the design, implementation, and maintenance of our network infrastructure.Key Responsibilities:Design, implement, and maintain network infrastructure, including Cisco routers, switches,...
-
IT Support Specialist
5 days ago
United, United States UC Davis Health System Full timeJob SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at UC Davis Health System. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff, faculty, and students.Key ResponsibilitiesProvide technical support for desktop systems, laptops, and mobile...
-
Network Infrastructure Specialist
4 days ago
, GA, United States HexaQuEST Global, Inc. Full timeJob Title: Resident Network EngineerHexaQuEST Global, Inc. is seeking a highly skilled Resident Network Engineer to join our team. As a key member of our network infrastructure team, you will be responsible for designing, implementing, and operating large-scale IP networks.Key Responsibilities:Design and implement network infrastructure solutions that meet...
-
Patient Support Specialist
1 week ago
, TX, United States Asian American Health Coalition Full timeJob SummaryWe are seeking a highly skilled Patient Support Specialist to join our team at the Asian American Health Coalition. As a Patient Support Specialist, you will play a critical role in facilitating patient flow, registering new patients, and updating existing patient demographics.Key ResponsibilitiesGreet and assist patients with registration and...
-
Medical Support Specialist
2 weeks ago
, TX, United States BioLife Plasma Services Full timeAbout the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key ResponsibilitiesDetermine donor eligibility to...
-
, CT, United States The Travelers Companies, Inc. Full timeAbout the RoleThe Travelers Companies, Inc. is seeking a skilled Cloud Infrastructure Software Development professional to join our team. As a key member of our organization, you will be responsible for designing, developing, and implementing cloud-based infrastructure solutions to support our business operations.Key ResponsibilitiesDesign and develop...
-
Field Support Engineer
4 days ago
, MA, United States TeamLogic IT of Northeast Massachusetts Full timeAbout TeamLogic IT of Northeast MassachusettsWe are a family-owned IT Managed Services Provider located in Woburn, MA, serving small to midsized businesses in the Boston area and beyond. Our team of experts provides comprehensive IT support, from network configuration and monitoring to troubleshooting and maintenance.Job SummaryWe are seeking a highly...
-
Technical Support Specialist
10 hours ago
Tallahassee, FL, United States Danfoss Full timeJob Title: Technical Support SpecialistAt Danfoss, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, ensuring that they receive the best possible service and solutions to their technical issues.Key Responsibilities:Provide...
-
Infrastructure Engineer
2 weeks ago
, CO, United States Raytheon Full timeJob Title: Infrastructure EngineerWe are seeking an experienced Infrastructure Engineer to join our team at Raytheon Technologies. As a key member of our Software Infrastructure team, you will be responsible for leading a multi-faceted infrastructure team supporting our project modernization efforts.Key Responsibilities:Lead a team of professionals in Linux...
-
Infrastructure Engineer
2 weeks ago
, CO, United States Raytheon Full timeJob Title: Infrastructure EngineerWe are seeking an experienced Infrastructure Engineer to join our team at Raytheon Technologies. As a key member of our Software Infrastructure team, you will be responsible for leading a multi-faceted infrastructure team supporting our project modernization efforts.Key Responsibilities:Lead a team of professionals in Linux...
-
Infrastructure Engineer
2 weeks ago
, CO, United States Raytheon Full timeJob Title: Infrastructure EngineerWe are seeking an experienced Infrastructure Engineer to join our team at Raytheon Technologies. As a key member of our Software Infrastructure team, you will be responsible for leading a multi-faceted infrastructure team supporting our project modernization efforts.Key Responsibilities:Lead a team of professionals in Linux...