Retail Customer Service Representative

7 days ago


Gambrills, Maryland, United States Knitwell Group Full time
About Us

LOFT is a leading fashion brand offering modern, feminine clothing for women. Our mission is to empower women to find their authentic self-expression and feel confident in their daily lives.

The Job

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Waugh Chapel Towne Center in Gambrills, MD. As a Sales Associate, you will play a critical role in delivering exceptional customer experiences, meeting sales targets, and upholding company standards.

Key Responsibilities:
  • Client Engagement: Build strong relationships with clients, understand their needs, and provide personalized recommendations to drive sales.
  • Sales Performance: Meet or exceed individual and store sales targets, process transactions accurately, and maintain a high level of product knowledge.
  • Store Operations: Maintain a clean and organized store environment, complete opening and closing procedures, and adhere to Loss Prevention practices.
Requirements:
  • Education: High school diploma or equivalent required; minimum one year of sales experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a team environment, and proficiency in using Distributed Order Maintenance (DOM) and StyleFinder systems.
Compensation:

We offer a competitive salary range of $40,000 - $50,000 per annum, depending on experience.

Work Environment:

We pride ourselves on creating a positive and inclusive work environment that supports diversity, equity, and inclusion.



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