Service Drive Manager Automotive Dealership
2 weeks ago
**Job Summary**
Sam Pack Auto Group is seeking a highly skilled and experienced Service Drive Manager to join our team. As a Service Drive Manager, you will be responsible for leading our service department to deliver exceptional customer satisfaction and drive business growth.
**Key Responsibilities:**
- Lead and manage the service department to achieve exceptional customer satisfaction and business growth.
- Develop and implement strategies to improve service efficiency, productivity, and quality.
- Manage and train a team of service advisors and technicians to ensure they have the necessary skills and knowledge to deliver exceptional customer service.
- Monitor and analyze service department performance metrics to identify areas for improvement.
- Collaborate with other departments to ensure seamless communication and coordination.
- Develop and manage the service department budget to ensure profitability and growth.
**Requirements:**
- Proven experience in service management and leadership.
- Knowledge of automotive service operations and industry best practices.
- Exceptional communication and interpersonal skills.
- Ability to lead and motivate a team to achieve exceptional results.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
**What We Offer:**
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for exceptional performance.
**About Us:**
Sam Pack Auto Group is a leading automotive retailer with a commitment to delivering exceptional customer service and driving business growth. We are passionate about creating a positive and supportive work environment that fosters growth and development.
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