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Southland Casino Team Member
2 months ago
We are seeking a skilled Buffet Host to join our team at Southland Casino Hotel, owned and operated by Delaware North. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations at our buffet.
Key Responsibilities- Review floor plans and reservation books daily to create seating charts and optimize guest flow.
- Seat guests and maintain control of wait times to ensure a smooth dining experience.
- Inspect dining and serving areas to ensure cleanliness and proper setup, adhering to high standards of quality and safety.
- Engage with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they depart.
- Answer restaurant telephone lines during assigned hours of operation, providing prompt and courteous service.
- Prior experience in a guest service environment is preferred, but not required.
- Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.
- Effective communication skills to interact with guests and team members.
- Ability to remain on feet for entire shift duration.
- Ability to maneuver between tables and around corners.
- Ability to lift and carry up to 35 pounds.
Evening shift, evenings as needed, day shift, holidays, every weekend, 8-hour shift, overtime as needed, weekends.
About Delaware NorthDelaware North is a global leader in hospitality and food service, operating in iconic venues, national parks, and premier restaurants. We pride ourselves on delivering exceptional experiences for our guests and providing opportunities for growth and development for our team members.
