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Front of House Supervisor

2 months ago

Park City, Utah, United States Park City Mountain Full time

Job Summary:

This position manages daily operations of Red Tail Grill in Canyons Village. Increasing revenue by providing exceptional guest service, floor presence, training, and upselling are all very important aspects of this job. This position will report directly to the General Manager and they will work together to ensure that staff and the restaurant environment are exceeding the expectations of the Vail Brand Standards and Safety standards, as well as achieving the service goals set measuring guest satisfaction.

Key Responsibilities:

  • Accurately conduct daily reports and audits, including daily log of bar counts
  • Daily management of front of house staff
  • Adjust staff to business level based on forecast
  • Order and maintain inventory control of Restaurant front of house products
  • Investigate and resolve guest complaints
  • Assist with training of front of house food & beverage service personnel
  • Know and enforce local, state and federal regulations for the sale and distribution of alcohol
  • Hold and document daily pre-shift meetings and conduct all staff meetings as needed

Requirements:

  • High School Degree or Equivalent required/Bachelors Degree Preferred
  • Minimum 4 years restaurant experience required
  • Minimum 1 year supervisory experience required
  • Utah driver's license
  • Strong Computer Skills Required; Purchasing software, MS office suite, POS experience
  • English proficiency, Bi-lingual in Spanish a plus
  • TIPS certification & Utah Food Handlers Card required within 14 days of employment