Assistant Store Manager

4 weeks ago


Baltimore, Maryland, United States Chico's Full time

Job Summary:

The Assistant Store Manager is a key leadership role responsible for supporting the Store Manager in promoting a customer and product-focused sales culture. This position is ideal for individuals who are passionate about delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

* Analyze sales reports and KPIs to determine business needs and execute in-store business and sales strategies in partnership with the Store Manager.
* Establish and communicate clear expectations, holding the store team and themselves accountable for achieving brand, performance, and behavior standards.
* Control payroll and supply budgets, and perform basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review, and payroll accuracy documents.
* Ensure compliance with all applicable laws, loss prevention policies, operating procedures, and controls, and conduct associate training to reinforce proper controls.
* Administer operational processes, including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Develop a high-performance culture, motivating the sales team to meet assigned sales and productivity goals.

Requirements:

* High school diploma or equivalent
* 2+ years of retail management experience preferred
* Excellent communication, verbal, and written skills
* Ability to learn or adapt to technology provided by the company
* Proven excellent customer service skills with statistical track record in all areas of sales and leadership
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Strong leadership qualities, training, and team-building skills
* Knowledge of administrative aspects of store operations
* Ability to communicate with customers and staff

Physical Requirements:

* Constant walking/standing (67-100% of 8-hour shift)
* Occasional lifting up to 50 lbs. (1-33% of 8-hour shift)
* Frequent climbing (34-66% of 8-hour shift)

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.



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