Fitness Center Representative
3 weeks ago
Member Services Representative
We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. This role is responsible for providing exceptional customer service to Planet Fitness members, prospective members, and guests.
Key Responsibilities:
- Provide a positive member experience by greeting members, prospective members, and guests in a friendly and welcoming manner.
- Handle all front desk related activities, including answering phones, checking members into the system, and assisting with membership sales.
- Facilitate updates to member accounts and respond to member questions and concerns in a timely and professional manner.
- Maintain the neatness and cleanliness of the club, including completing daily assigned tasks and helping with special cleaning projects.
Requirements:
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are a must.
- Ability to work independently as well as part of a team.
- A positive, upbeat attitude and a passion for fitness and health.
Taymax Group is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
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