Bilingual Operations Manager

4 weeks ago


Webberville, Michigan, United States Talent Strategy Full time
Job Summary

The Bilingual Shift Lead is a key role in ensuring the smooth operation of our shifts. As a bilingual professional, you will be responsible for managing and overseeing the day-to-day activities of your assigned shift, leading team members, and maintaining excellent customer service.

Key Responsibilities
  • Supervise and coach a diverse team of employees during the assigned shift.
  • Delegate tasks and monitor team performance to ensure productivity and efficiency.
  • Train new team members and provide ongoing feedback to improve performance.
  • Act as the primary point of contact for resolving issues and escalating when necessary.
  • Ensure store/operation readiness, including cleanliness, stock levels, and overall presentation.
  • Monitor and maintain safety standards during the shift.
  • Oversee cash handling, inventory control, and accurate reporting during the shift.
  • Assist in opening and closing procedures as needed.
  • Serve as a bridge between English and Spanish-speaking staff and customers, ensuring clear and effective communication.
Requirements
  • 3 years of manufacturing lead experience.
  • Fluency in English and Spanish (required).
  • Strong leadership and communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Conflict resolution and problem-solving abilities.
  • Ability to stand for extended periods.


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