Technical Training Manager

4 weeks ago

Milpitas, California, United States KLA Corporation Full time
Job Description

As a key member of the KLA Services team, you will be responsible for managing a team in learning content creation and delivery for both internal employees and KLA's customers. This role requires a strong understanding of instructional theory, including assessment, and proficiency with learning management systems & reporting. The ideal candidate will have excellent project management and organizational skills, as well as excellent written and oral communication skills, including the ability to effectively convey technical information to non-technical colleagues and customers.

Responsibilities
• Manage and lead a training operations team in developing, delivering, and optimizing world-class learning experiences
• Contribute to strategy, processes, and technologies for technical learning to meet tool & customer availability requirements
• Implement various learning methods, using different mediums (self-learning, instructor-led learning, supplemental materials, and interactive learning such as VR/AR)
• Measure and supervise ongoing impact of learning operations
• Proactively seek out ways to simplify processes and identify opportunities to use technology to scale and build efficiencies
• Get along with other learning management teams for managing and optimizing all technical learning activities
• Guide project teams and workstreams and influence organizational change of new learning programs, including monitoring of progress against scope, schedule, and budget and hold teams accountable to commitments and results

Preferred Qualifications
• BS or MS in science or training-related subjects and 7 years of experience delivering training or equivalent combination of education and experience
• Knowledge of instructional theory, including assessment
• Proficiency with learning management systems & reporting
• Excellent project management and organizational skills
• Excellent written and oral communication skills, including the ability to effectively convey technical information to non-technical colleagues and customers
• Critical thinking skills
• Ability to prioritize and simultaneously support multiple initiatives
• Good understanding of security solutions and technologies
• Demonstrated attention to detail and commitment to excellence

Benefits
KLA Corporation offers a total rewards package that is competitive and comprehensive, including medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

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