Customer Service Representative Assistant

4 days ago


Anchorage, Alaska, United States U-Haul Full time
Company Overview

We are U-Haul, a leading provider of moving solutions in the United States. Our team is passionate about delivering exceptional customer service and creating a culture of health and wellness.

Salary & Benefits

$40,000 per year + benefits package, including health insurance, paid holidays, vacation, and sick days, as well as opportunities for advancement and professional growth.

Job Description

We are seeking a highly motivated and people-oriented individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for assisting customers with U-Haul products and services, using smartphone-based technology to manage rentals and inventory, and ensuring that equipment is clean and inspected before being rented out.

You will also participate in ongoing continuous education through U-Haul University and have access to a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance, paid holidays, vacation, and sick days, life insurance, MetLaw Legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, Dental & Vision Plans, Business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, Dave Ramsey's SmartDollar Program.

Required Skills & Qualifications
  • A valid driver's license and ability to maintain a good driving record.
  • A high school diploma or equivalent.
Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.



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