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Assistant Manager

2 months ago

Columbus, Ohio, United States Express Full time
About Express

Express is a leading fashion retailer that offers a wide range of stylish and high-quality clothing and accessories for men and women. Our mission is to provide our customers with an exceptional shopping experience, offering the latest fashion trends, excellent customer service, and a unique shopping environment.

Job Summary

We are seeking an experienced Assistant Manager to join our team at Express. The successful candidate will be responsible for assisting the Store Manager in overseeing the day-to-day operations of the store, including sales, customer service, and visual merchandising. The ideal candidate will have a strong background in retail management, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Assist in Developing and Implementing Store Strategies

The Assistant Manager will work closely with the Store Manager to develop and implement store strategies that drive sales growth, improve customer satisfaction, and enhance the overall shopping experience.

Lead and Develop Sales Associates

The Assistant Manager will be responsible for leading and developing a team of sales associates, providing coaching and training to ensure they have the skills and knowledge needed to provide exceptional customer service and drive sales.

Manage Store Operations

The Assistant Manager will assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, visual merchandising, and inventory management.

Ensure Excellent Customer Service

The Assistant Manager will be responsible for ensuring that all customers receive exceptional service, responding to customer complaints and concerns in a timely and professional manner.

Manage Store Visuals

The Assistant Manager will work with the Store Manager to create visually appealing store displays and windows that showcase our products and drive sales.

Manage Inventory and Replenishment

The Assistant Manager will assist the Store Manager in managing inventory levels, ensuring that the store is fully stocked and that merchandise is replenished in a timely manner.

Manage Store Budgets

The Assistant Manager will assist the Store Manager in managing store budgets, ensuring that expenses are controlled and that the store is operating within budget.

Requirements
  • Education: High School Diploma or Equivalent
  • Experience: 1-3 years of retail management experience
  • Skills: Excellent communication and leadership skills, ability to work effectively in a fast-paced environment, strong analytical and problem-solving skills