Technical Project Manager

2 days ago

Sunnyvale, California, United States Hogarth Worldwide Full time
Job Title: Technical Project Manager

Hogarth Worldwide is a leading global content experience company, partnering with top brands to deliver engaging and measurable content across all channels and media. We're seeking a highly skilled Technical Project Manager to join our team.

Job Summary

The Technical Project Manager will be responsible for overseeing the content management and publishing operations for our clients' digital marketing programs. This includes setting up and managing page structure and content in a CMS, monitoring and analyzing current processes and system features/bugs, and making recommendations for process and system improvements.

Key Responsibilities
  • Own the content management approach to workflow and toolsets
  • Work with the CM and producer teams to identify gaps in workflow and toolsets
  • Make recommendations for improvements to workflow and toolsets
  • Work across functional stakeholder groups to define use cases, functional requirements, and enhancements for content management platforms
  • Represent content management in platform/workflow strategic initiatives
  • Manage builds of content management platforms, including testing and training other team members
  • Act as a source of truth for the content management team with regards to process, workflow, systems, and tools
  • Create documentation and training materials for assigned CMS and publishing platforms
  • Work with the content management and developer teams to standardize page structures and agree upon project approaches
  • Maintain complete understanding of complexities of CMS and other internal tools
  • Troubleshoot system issues as a part of the first line of defense
  • Contribute to the evolution of internal platforms and processes by providing feedback on toolsets, UI, best practices, and workflow optimization
  • Own documentation initiatives for applicable projects
  • Collaborate cross-functionally with internal and external teams
Requirements
  • 5+ years experience working on web production teams
  • Mastery of Adobe Experience Manager or other CMS
  • Knowledge of HTML, XML, JSON, and enterprise CMS a plus
  • Experience with localization and managing content for a global audience, using a CMS
  • Deep knowledge of how content management and other related system processes work
  • Record of troubleshooting and diagnosing CMS issues, and communicating those issues to both technical and non-technical personnel
  • Experience in building out new or proprietary CMS
  • Demonstrated success in business process improvement and re-engineering
  • Proven ability to manage ambiguity effectively
  • Experience creating and managing internal tools a plus
  • Excellent communication skills, and a demonstrated ability to work with others in an unpredictable environment
  • Flexible and schedule to deal with rapidly-changing, time-constrained launch schedules
  • High degree of ownership and accountability
  • Able to balance and prioritize multiple projects and assignments
  • Highly detail-oriented, organized, and patient
  • Familiarity with Git and Typescript a plus
  • Experience working with third party agencies, interfacing with client

Hogarth Worldwide is an equal-opportunity employer. We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. We are committed to making our hiring processes as equitable as possible and are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system.

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