Account Representative
1 month ago
As a successful State Farm Agent, we are seeking a qualified professional to join our winning team as an Account Representative. This role is ideal for an energetic and motivated individual who thrives in a fast-paced environment and is passionate about helping our business grow through value-based conversations and remarkable customer experiences.
Responsibilities- Provide exceptional customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Organizational skills
- Self-motivated
- Proactive in problem solving
- Dedicated to customer service
- Experience in a variety of computer applications, particularly Windows
- Pride in getting work done accurately and timely
- Ability to effectively relate to a customer
- Property and Casualty license (must have currently)
- Life and Health license (must be able to obtain)
- Personal Lines Licenses (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
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Account Representative
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