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Event Services Coordinator

2 months ago

Pikesville, Maryland, United States Doubletree by Hilton Pikesville, MD Full time
Position Overview:

The Event Services Coordinator plays a vital role at DoubleTree by Hilton Pikesville, MD, a premier establishment in the hospitality sector. We are seeking a dedicated professional to enhance our team.

Core Responsibilities:

  • Maximize revenue from room rentals.
  • Establish enduring client partnerships to encourage repeat engagements.
  • Conduct hotel tours and present to clients.
  • Design creative layouts, menus, and events for groups.
  • Work in tandem with the banquet team to ensure flawless event delivery.
  • Oversee the execution of all banquet event orders with precision.
  • Effectively manage Audio/Visual resources.
  • Track group room allocations and guarantee client satisfaction.
  • Collaborate with external vendors to ensure event success.
  • Adhere to attendance expectations and maintain consistent work habits.
  • Execute additional job-related tasks as needed.

Essential Skills:

  • Deliver outstanding guest experiences.
  • Exhibit strong sales and negotiation capabilities.
  • Efficiently organize activities.
  • Communicate clearly and effectively with clients.
  • Maintain precise documentation.

Qualifications:

  • At least 2 years of experience in hotel sales.
  • Preferred: Associate or bachelor's degree.
  • Prior experience in hospitality is advantageous.
  • Familiarity with OnQ and Delphi systems is a plus.
  • Demonstrated success in direct sales and business growth.

Employee Benefits:

  • Culture centered on teamwork and values.
  • Comprehensive Medical/Dental/Vision coverage.
  • Paid Vacation and Holidays.
  • Employee Assistance Program.
  • Opportunities for Career Advancement and Manager Training.
  • 401(k) Retirement Plan.
  • Employee Discounts.
  • Flexible Work Schedule.
  • Life Insurance Options.
  • Parental Leave.
  • Referral Incentive Program.

Experience Requirements:

  • Preferred: 1 year in event management.
  • Preferred: 1 year in customer service.

Work Location: In-person