Parking Operations Assistant Manager

3 days ago


Savannah, Georgia, United States Evolution Parking & Guest Services Full time

The estimated salary for this role is $65,000 - $80,000 per year.

Job Description

This position is responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to valet operations. The ideal candidate will have a strong customer service background and be able to provide exceptional service to guests.

Key Responsibilities:

  • Customer Service: Ensure each guest receives outstanding service by providing a friendly environment, which includes proactive greeting and thanking each guest.
  • Team Management: Assist the Guest Services Manager in coordinating all activities related to valet operation, including break schedules and shift options.
  • Quality Assurance: Perform Evolution and Forbes Standards training as required and ensure standards of professionalism and cleanliness are always maintained.
  • Recruitment: Recruit qualified applicants for each position and ensure adequate staff meet operational requirements.

Requirements:

  • Education: Associates Degree, High School Diploma or GED required, or relevant working experience.
  • Experience: Experience in valet parking, valid US Drivers License, 2+ years in a management position, experience with HRIS platforms, and experience with Customer Service.
  • Skills: Strong customer service and client relationship skills, excellent oral and written communication skills, strong technology proficiency, strong organizational skills, ability to collaborate effectively, and attention to detail.

Benefits:

  • Equal Opportunity Employer
  • Proud to offer opportunities for advancement


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